Last Updated: 23/04/2024
At Clean Warks, we are committed to protecting the privacy and security of our clients and website visitors. This Privacy Policy outlines the types of personal information we collect, how it is used, and the steps we take to ensure your personal data is handled appropriately.
1. Information Collection
a. Personal Information:
We collect personal information when you request our cleaning services, sign up for our newsletter, or interact with our customer service team. This information may include your name, address, email address, phone number, and payment details.
b. Website Usage Information:
When you visit our website, we automatically collect information sent by your browser as part of a web page request, including your IP address, browser type, browser language, and the date and time of your request.
2. Use of Information
The information we collect is used in the following ways:
- To Provide Services: Your information helps us effectively respond to your service requests, process payments, and communicate with you about scheduling and service updates.
- To Improve Our Services: We analyze information about your interactions with our site and services to help us improve the quality of our offerings.
- To Communicate: We may use your information to send you promotional information about new services, special offers, or customer surveys, unless you have opted not to receive such communications.
3. Information Sharing
a. Service Providers: We may share your personal information with service providers who perform services on our behalf, such as payment processing and email service delivery. These service providers are authorized to use your personal information only as necessary to provide these services to us.
b. Legal Requirements: We may disclose your information if required by law, such as to comply with a subpoena, or similar legal process when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
4. Security
The security of your personal information is important to us. We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. These measures include advanced encryption techniques and firewall technology.
5. Cookies and Tracking Technologies
Our website may use “cookies” to enhance user experience, track users’ movements around the website, and to gather demographic information about our user base as a whole. You can choose to disable cookies through your individual browser options.
6. Accessing and Updating Your Personal Information
You have the right to access, correct, or delete your personal data at any time. If you need to update, change, or remove information, you can do so by contacting our customer service department or logging into your account on our website.
7. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes to our information practices. If we make any material changes, we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this website prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
- Email: [email protected]
- Phone: 8304000046
- Address: XIII/1703A, Parthas Lane, Kottayam – 686001
We value your privacy at Clean Warks, and we strive to ensure that your personal information is treated with respect and integrity.